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Privacy Policy | London Flooring Fitters

Privacy Policy

How London Flooring Fitters™ collects, uses and protects your personal information.

Draft for review. This policy must be checked and approved by London Flooring Fitters™ before launch.

Who we are

London Flooring Fitters™, registered in England and Wales. Registered office: D2 Seedbed Business Centre, Vanguard Way, Shoeburyness, Southend on Sea, Essex, SS3 9QY. Contact: hello@londonflooringfitters.com.

What we collect

When you request a quote, book a call, apply for a role or subscribe to our updates, we collect the details you give us, such as your name, company, email, phone number, project postcode and project information. We also collect basic website usage data through cookies where you consent.

How we use it

We use your details to respond to your enquiry, prepare quotations, arrange site visits, carry out work, send updates you have asked for and improve our website. We do not sell your data.

Legal basis

We process enquiry data to take steps at your request before entering a contract, marketing data with your consent, and analytics data with your consent.

Who we share it with

Our website and forms are hosted by Wix.com, which processes data on our behalf. We may share details with suppliers or subcontractors only where needed to deliver your project.

How long we keep it

We keep enquiry and customer records only as long as needed for the purposes above and to meet legal and guarantee obligations.

Your rights

You can ask to access, correct or delete your data, object to processing or withdraw consent at any time by emailing hello@londonflooringfitters.com. You can also complain to the Information Commissioner's Office (ico.org.uk).

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Let's Discuss Your Project

Tell us about your project and we'll provide a free, no-obligation quote.