London Flooring Fitters 07984 040976Open 8am–9pm Mon to Sat Get a Free Quote
Our guarantee

Our Lifetime Installation Guarantee

We're so confident in the quality of our workmanship that we provide a lifetime installation guarantee on all flooring fitted by our expert team.

  • Lifetime workmanship guarantee
  • Installed by qualified professionals
  • Complete peace of mind
Flooring installed by London Flooring Fitters Covering London, Greater London and the South East
Flooring installed by London Flooring Fitters
Quality you can trust

Why Our Guarantee Matters

A new floor is a significant investment.

Whether you've chosen luxury vinyl tiles, safety flooring, sheet vinyl, carpet tiles, rubber flooring or commercial flooring, you deserve complete confidence that the installation has been completed to the highest possible standard.

Our guarantee removes uncertainty from the process.

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Instead of worrying about "what happens if something goes wrong?", you can enjoy your new floor knowing the installation is backed by experienced professionals who stand behind their workmanship.

We don't disappear once the invoice has been paid.

We're here before, during and after your installation.

That commitment has helped us build long-lasting relationships with homeowners, landlords, businesses, schools, healthcare providers and commercial clients throughout London and the South East.

Flooring installed by London Flooring Fitters
Expert craftsmanship

Installed by Qualified Flooring Professionals

Every installation is completed by highly trained flooring specialists with years of practical experience. Our installers hold recognised industry qualifications including:

We also hold recognised installation certifications and we are endorsed from leading flooring manufacturers including:

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Our teams understand the correct installation methods, British Standards and manufacturer specifications required to achieve a professional finish that lasts.

  • NVQ Qualified Floor Layers
  • CSCS Certified
  • First Aid Trained
  • Manufacturer Installation Training
  • Continuous professional development
  • Amtico
+ 3 more
  • Karndean
  • Polyflor
  • Altro
Flooring installed by London Flooring Fitters
Manufacturer backed

Manufacturer Warranties

Many of the flooring products we install include their own manufacturer's warranty.

These warranties protect the flooring product itself against manufacturing defects, subject to the manufacturer's individual terms and conditions.

Our Lifetime Installation Guarantee is separate from these product warranties.

In simple terms:

  • Manufacturer Warranty protects the flooring product.
  • London Flooring Fitters™ Lifetime Guarantee protects our installation workmanship.
  • Together, they provide outstanding protection for your flooring investment.
Flooring installed by London Flooring Fitters
Fully insured

Fully Insured For Complete Confidence

Your property is important.

That's why London Flooring Fitters™ carries comprehensive Public Liability Insurance, giving our customers additional reassurance throughout every project.

When you choose a fully insured, qualified flooring contractor, you're choosing professionalism, accountability and protection.

Flooring installed by London Flooring Fitters
What is covered?

What is Covered?

Our Lifetime Installation Guarantee covers workmanship carried out solely by London Flooring Fitters™ where we have supplied and/or completed the full installation package.

This includes installation failures resulting directly from our workmanship, including:

Should any of these occur, we will repair or rectify the affected installation free of charge.

  • Incorrect installation techniques
  • Workmanship defects
  • Installation movement caused by installation error
  • Bonding failures resulting from our installation process
  • Defects directly attributable to our fitting methods
Flooring installed by London Flooring Fitters
What is not covered?

What is NOT Covered?

Like all professional guarantees, there are situations beyond the installer's control.

Our guarantee does not cover damage or failures resulting from:

  • Water leaks, flooding or burst pipes
  • Fire or smoke damage
  • Accidental damage
  • Heavy impact damage
  • Scratches, dents or misuse
  • Damage caused by pets
+ 9 more
  • Damage caused by third-party contractors or tradespeople
  • Floor preparation carried out by others
  • Existing subfloor movement, creaking or structural issues that were not prepared or repaired by London Flooring Fitters™
  • Damp or moisture issues unless a damp proof system was installed by us
  • Floors installed over existing floor coverings at the customer's request
  • Failure to acclimatise flooring where this process was not permitted or was interrupted by others
  • Manufacturing defects or faulty flooring materials (covered by the product manufacturer's warranty where applicable)
  • Normal wear and tear, ageing or cosmetic changes over time
  • Movement caused by structural changes to the building or subfloor after installation
Flooring installed by London Flooring Fitters
Our commitment

Our Commitment To Every Customer

Every floor we install represents our reputation. We never view a project as "just another job."

From the first site visit to the final handover, every installation is completed with precision, care and attention to detail.

Our aim is simple:

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To deliver flooring that looks exceptional, performs exactly as it should and gives every customer complete confidence in their investment.

Your satisfaction is one of the reasons our customers continue to recommend us and return to us for future projects.

That trust is something we work hard to earn on every installation.

Flooring installed by London Flooring Fitters
What we guarantee

Our Lifetime Installation Guarantee

Our Lifetime Installation Guarantee covers the quality of our workmanship on flooring systems that we have fully installed, including:

If an installation issue occurs because of our workmanship at any point during the lifetime of the installation, we will return and rectify the problem free of charge.

  • Floor preparation carried out by London Flooring Fitters™
  • Plywood (re-ply) subfloor installation
  • Damp Proof Membrane (DPM) installation
  • Latex and self-levelling compounds
  • Complete flooring installation
  • Finishing details including trims, welding and cove forming where applicable
+ 4 more
  • No arguments.
  • No hidden charges.
  • No unexpected labour costs.
  • Simply professional aftercare from the company that installed your floor.
Flooring installed by London Flooring Fitters
Aftercare

If You Ever Need Us

Although installation problems are extremely rare, we understand that unexpected issues can happen.

If you believe there may be an issue covered by our workmanship guarantee, simply get in touch.

To help us resolve matters as quickly as possible, please provide:

Our team will review the information promptly and arrange an inspection where required.

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We believe good customer service continues long after installation has been completed.

  • Your name and address
  • Your original quotation or invoice number (if available)
  • A detailed description of the issue
  • Clear photographs
  • Video footage where appropriate
  • The date you first noticed the problem
Flooring installed by London Flooring Fitters
The small print

Guarantee Terms

Our Lifetime Installation Guarantee* (T&Cs apply) applies exclusively to workmanship carried out by London Flooring Fitters™.

The guarantee covers only the flooring installation services specifically detailed within your accepted quotation, contract or final work schedule. It becomes valid once the project has been completed and full payment has been received.

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The guarantee does not extend to work completed, altered, repaired or affected by third-party contractors, installers or organisations before, during or after our installation. Any modifications made by others may invalidate all or part of this workmanship guarantee where they affect the performance of the original installation.

Flooring installed by London Flooring Fitters
Peace of mind

Flooring Installed With Confidence

When you choose London Flooring Fitters™, you're choosing far more than a flooring installation.

You're choosing experienced professionals, recognised industry qualifications, fully insured workmanship, manufacturer-approved installation methods and a company that proudly stands behind every floor it installs.

  • That's our promise.
  • That's our reputation.
  • That's the London Flooring Fitters™ Lifetime Installation Guarantee.
Guarantee terms

Lifetime Installation Guarantee: Full Terms & Conditions

Covers qualifying residential installations where full damp floor preparation has been undertaken. Please read the terms alongside your written quotation and installation specification. Commercial and industrial projects are covered by our separate 1-Year Commercial Guarantee.

Read the full terms (PDF)
Need flooring installed in your area? | London Flooring Fitters
Get peace of mind today

Need flooring installed in your area?

Get in touch for a free, no-obligation quotation. We're here to answer your questions and provide expert advice.

Trusted by Businesses Across London and Beyond | London Flooring Fitters
Customer reviews

Trusted by Businesses Across London and Beyond

We're proud to work with leading organisations, homeowners and designers across London, delivering exceptional flooring solutions.

Read Our Google Reviews
Verified review
Google
“Steven fitted Amtico beautifully throughout our kitchen and dining area - not a straightforward job with several alcoves and wonky walls, but we couldn't be happier with the end result. A pleasure to deal with and an honest approach to any challenges. Highly recommended!”
JWJ Watson Home Owner
Verified review
Google
“We recently had new flooring installed in some of our pub kitchen, and I couldn’t be more impressed with the result. From start to finish, the service was absolutely brilliant. The workmanship was of a very high standard, and everything was completed with great attention to detail. He was professional, reliable, and clearly takes pride in his work. The kitchen was left clean and tidy, and the finished floor looks fantastic as well as being perfectly suited for a busy kitchen environment. I would highly recommend his services to anyone looking for quality flooring and a truly professional job. We’re extremely pleased with the outcome.”
JCJ Church Shepherd Neame
Verified review
Google
“Steven and his partner helped us out on short notice last summer after the contractors we'd originally booked had admitted they couldn't actually install Amtico flooring. He did an amazing job, gave valuable advice about the sub-floor, and was available for a minor touch-up and follow-up questions. 7 months later and the floor still looks like new. Will definitely hire him again when we replace more flooring in the house.”
LSL Schulze Home Owner
Verified review
Google
“I couldn’t recommend Steven more highly. Not only did he fit my floor to an exceptional standard (I’m genuinely thrilled with the result) but he also went above and beyond when I was dealing with issues caused by other, far less reliable contractors. His professionalism, honesty, and expertise were clear from the start. He’s responsive, straightforward, and really knows what he’s talking about. It’s rare to find a tradesperson who combines skill with integrity but he does both effortlessly. He really is a gem, book him!”
PCPui Chan Home Owner
Verified review
Google
“Absolutely thrilled with the service from London Flooring Fitters! They installed Amtico herringbone flooring throughout my entire ground floor, including full self-levelling, and the results are stunning. The attention to detail was exceptional, and the finish is flawless. The team were professional, friendly, and a pleasure to have around, lovely guys who clearly take pride in their work. Everything was completed on time and to a very high standard. I would highly recommend them to anyone looking for quality flooring and expert fitting.”
JCJ Claire Business Owner
Verified review
Google
“Steve did an absolutely awesome job of our hallway and was unbelievably helpful from start to finish. He went out of his way to give me advice on what type of flooring to go for, was not afraid to be honest and tell me if something wouldn't look good (this is usually the mark of someone very experienced). He fitted rubber flooring tiles in a really awkwardly shaped hallway and cut everything by hand absolutely beautifully with no seams visible at all. Cannot recommend him enough.”
GMGeorgia Mackie Home Owner
Verified review
Google
“Steven replaced some Amtico floor tiles that were lifting in our kitchen. On his first visit, he found damp underneath and was unable to do the job but made no fuss about the issue. After we had the damp problem fixed, Steven returned and did a great job making good on the concrete floor and replacing the tiles. Thank you!”
ELE Livingston Home Owner
Verified review
Google
“Steven fitted the whole of our flat. Once the floor arrived it was fitted within 10 days. Very caring and great attention to detail. We can't stop looking at it! Once it was finished there were a few little touch ups that were needed and Steven came and sorted them within a few days. Highly recommend!”
AAlexis Home Owner
Verified review
Google
“Overall brilliant flooring company. Steve priced the job quickly, at a competitive price and came in on time as discussed. The workmanship was evident in their approach and he made sure the job met his high standard of finish. Highly recommended”
SCS Calil Home Owner
Verified review
Google
“Looks amazing, will book again! Recommended right products, finished job quick and professional, couldn't look better.”
EGE Grima Home Owner
Verified review
Google
“We had a tricky remedial project and after searching all over Steven and his team confidently took it on and did a great job for us. They went above and beyond to make sure that it was done in a quick time frame. I would highly recommend London Flooring Fitters, and would gladly use them again.”
MDM Davies Business Owner
Verified review
Google
“Arrived promptly and did a great job fitting the vinyl. Really happy with the end result and they left everything nice and tidy. Thanks!”
PEP Entwistle Home Owner
Verified review
Google
“My kitchen has been transformed and he had the necessary skill and expertise to lay the amtico floor tiles I purchased in an efficient and professional manner. I thoroughly recommend”
JDJ Dixie Home Owner
Verified review
Google
“I couldn't recommend London Floor Fitters highly enough I was let down by a well known company and in short notice, at a reasonable price, they were able to help me out. The team are really knowledgable, professional and overall really lovely. They did a fantastic job on my amtico flooring- I'm so happy with the result.”
CSC Stutt CTS Ltd
Verified review
Google
“Used to lay about 100sq m of Amtico. Did a great job. Took great care with both the laying and keeping the apartment tidy and clean despite all the tools and materials. Good communications. Turned up exactly when they said they would.”
DJD James Home Owner
Verified review
Google
“We had their team come in and level our uneven floor and put new lvt floor down in two of our large community centre halls. Everyone of our users love it and it's made the space into a beautiful useable space again.”
AAnthony KL Settlement
Verified review
Google
“I had the team come out to repair some flooring after the plumbers repaired a leak. They did a great job levelling the flooring and relaying our LVT, very professional, easy to deal with and the flooring looks good as new! Definitely recommended!”
BSBaldeep S Home Owner
Verified review
Google
“Very happy with the service provided, would definitely recommend. Always good to come across a reliable tradesman”
VCV Cooper Clinic
Verified review
Google
“I wanted to extend an existing amtico floor into a new room. Others I spoke to about doing it were very sceptical about taking it on. But Steve was prepared to have a go and he did a superb job... You can't tell where the original meets the new tile. He is a wonderful craftsman and a perfectionist. A lovely person to work with.”
CRC Roth Home Owner
Verified review
Checkatrade
“Completely satisfied with the work carried out. Problems arose when old flooring was taken up and was dealt with very efficiently which was much appreciated. Would highly recommend this company to anyone looking to have flooring fitted.”
VRVerified Reviewer
Verified review
Checkatrade
“London flooring fitters fitted a new altro floor in our wet room. They gave good honest advice and were very easy to deal with. Came on time and finished on time. It looks great. A really good experience.”
VRVerified Reviewer
Verified review
Checkatrade
“Fantastic comms from start to finish, with sound advice along the way! Great fun to deal with and excellent end product, super happy!”
VRVerified Reviewer
Verified review
Google
“Steven helped us with some remedial works on our Amtico Flooring! He was very reliable, neat and professional! We are delighted with his works and we won't hesitate to contact him again for more flooring enquiries!”
AAlexandra London
Verified review
Checkatrade
“Steve and Jack worked extremely hard and ensured the floor was even. They were extremely courteous and helpful. They did an excellent job and I am genuinely happy to recommend this company.”
VRVerified Reviewer
Verified review
Google
“Fit Karndean flooring throughout my house and I couldn't of found 2 better qualified fitters in the London area. The quality of work on my new flooring was superb. They both went far and beyond what was originally discussed as they had to fix issues with the sub floor which unfortunately my builder didn't do a great job of. It was great to have 2 fitters who were knowledgeable and experts in there trade work on my flooring, and the end result is superb. I highly recommend London Flooring Fitters. There Customer service levels are excellent and are always happy to help and give advice on what's best for your flooring.”
TPT Prabhakar London
Verified review
Checkatrade
“We had London flooring round for an initial consultation to help navigate us around some tricky issues and guide us down the right path. After a very helpful meeting and lots of reassurance. We decided that this was the company for us. Very happy with the end product. Very nice people who are clearly work proud of the work they do. Great attention to detail. We wouldn’t have any issues in recommending Steve and his team to complete your flooring projects. Thank you Mark.”
VRVerified Reviewer
Verified review
Google
“London Floor Fitters tore up my old tiled floor, repaired the subfloor and layed karndean tiles for me. The work they did was top quality. I would definitely have them back in the future if we needed another floor doing.”
EKEd Key Business Owner
Verified review
Google
“After a long search to find someone to repair the Polyflor in our kitchen it was a relief to find Steve and Jack who came promptly and did an excellent job - you would never know there had been an issue with it. I thoroughly recommend them.”
MCM Campbell Home Owner
Verified review
Checkatrade
“From start to finish, the team was punctual, polite, and professional. The work was completed on time with an excellent finish. Couldn’t be happier.”
VRVerified Reviewer
Verified review
Checkatrade
“London Flooring Fitters Limited did an excellent job – professional, efficient, and the finish on my floors is flawless. Highly recommended!”
VRVerified Reviewer
Verified review
Google
“We contacted Steven as in the property we bought recently we modified our kitchen and we had a square without floor. He's been great, polite and easy going, from booking the appointment to explaining what was going on. We couldn't be happier to have chosen them, and obviously the result. These guys need 7 stars out of 5 if it was down to us. Keep up the brilliant work.”
DBDaniele 'Biry' Biry

Trusted by leading brands

  • Marriott
  • Apple
  • Mercedes-Benz
  • Bupa
  • Lyle & Scott
  • Boom Battle Bar
  • Great Ormond Street Hospital Charity
  • HSBC
  • itsu
  • Browns
  • Euclid Law
  • Meyer
  • TLC Care
  • Daley Fitness
  • KLS
  • Santa Nata London
  • Wonda Mix
Frequently asked questions

Got Questions? We Have Answers.

Find quick answers to our most common questions about flooring, installation and our services.

Do you provide free site surveys and quotations?

Yes. We provide free site surveys and tailored quotations for residential and commercial flooring projects across London and the South East. Simply share your approximate floor area, plans, photographs or project details with our team to get started.

Do you supply the flooring as well as install it?

Yes. We offer supply-and-installation services for leading flooring brands including Amtico, Karndean, Polyflor and Altro. If you have already purchased your flooring, fit-only options can also be discussed depending on the project.

Which areas do you cover?

We provide flooring installation across all London boroughs, as well as Surrey, Kent, Essex and the wider South East.

Can you handle subfloor preparation and old flooring removal?

Yes. We can uplift and dispose of existing floor coverings and prepare the subfloor before installation. Depending on the substrate and site conditions, preparation may include plywood overlays, smoothing compounds and appropriate moisture-control systems.

Do you work with commercial businesses as well as homeowners?

Yes. We undertake residential flooring installations as well as commercial projects for offices, retail, healthcare, education, hospitality and other business environments.

Can commercial flooring be installed outside normal working hours?

Yes. Where project conditions allow, we can arrange evening, weekend or phased installations around your operational requirements to help minimise disruption to your business.

View All FAQs
Herringbone LVT staircase and hallway fitted by London Flooring Fitters
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