Frequently Asked Questions
Answers to the questions we are asked most about flooring, installation, guarantees and our services.
General questions
Do you provide free site surveys and quotations?
Yes. We provide free site surveys and tailored quotations for residential and commercial flooring projects across London and the South East. Simply share your approximate floor area, plans, photographs or project details with our team to get started.
Do you supply the flooring as well as install it?
Yes. We offer supply-and-installation services for leading flooring brands including Amtico, Karndean, Polyflor and Altro. If you have already purchased your flooring, fit-only options can also be discussed depending on the project.
Which areas do you cover?
We provide flooring installation across all London boroughs, as well as Surrey, Kent, Essex and the wider South East.
Can you handle subfloor preparation and old flooring removal?
Yes. We can uplift and dispose of existing floor coverings and prepare the subfloor before installation. Depending on the substrate and site conditions, preparation may include plywood overlays, smoothing compounds and appropriate moisture-control systems.
Do you work with commercial businesses as well as homeowners?
Yes. We undertake residential flooring installations as well as commercial projects for offices, retail, healthcare, education, hospitality and other business environments.
Can commercial flooring be installed outside normal working hours?
Yes. Where project conditions allow, we can arrange evening, weekend or phased installations around your operational requirements to help minimise disruption to your business.
LVT Installation
How much does LVT flooring installation cost per m²?
LVT installation costs vary according to the chosen flooring, total floor area, subfloor condition and design complexity. Herringbone patterns, feature borders, uplift work, moisture-control systems, flooring-grade plywood and smoothing compounds can increase the overall price. Site access and work outside normal hours may also affect labour costs.
London Flooring Fitters™ surveys each project before providing a clear, itemised quotation covering preparation, materials and installation. This ensures the price reflects the actual requirements of your home or commercial premises, rather than relying on an inaccurate standard rate.
What subfloor preparation is required before installing LVT?
Luxury vinyl tiles require a subfloor that is dry, smooth, clean, stable and suitable for the specified installation system. We assess the floor for moisture, unevenness, movement, contamination, cracks and adhesive residues before work begins. Preparation may include uplifting existing coverings, repairing damaged areas, applying a compatible damp-proof membrane, installing flooring grade plywood or using a suitable smoothing compound. The required preparation depends on whether the substrate is concrete, screed, timber or another material. Careful subfloor preparation helps prevent tiles from lifting and imperfections from becoming visible through the finished LVT floor.
Can LVT be installed over concrete, floorboards, tiles or existing flooring?
LVT can be installed over several types of subfloor, provided the surface is properly assessed and prepared. Concrete and screeded floors must be sufficiently dry, sound, clean and smooth. Timber floorboards may require securing and overlaying with flooring-grade plywood or another approved preparation system. Existing ceramic tiles may be suitable if they are firmly bonded and the joints and surface are correctly prepared. Existing soft, damaged or unsuitable floor coverings normally need to be removed. The correct approach depends on the LVT (Luxury Vinyl Tiles) product, installation method, substrate condition and manufacturer’s instructions.
What is the difference between glue-down LVT, click LVT and loose-lay flooring?
Glue-down LVT is bonded directly to a prepared subfloor and is particularly suitable for bespoke patterns, herringbone designs, feature strips and commercial interiors. Click LVT uses interlocking joints to create a floating floor without bonding every plank to the substrate. It generally requires perimeter expansion space and can offer faster installation. Loose-lay LVT uses a purpose designed backing to help the flooring remain securely positioned, although tackifier or adhesive may be required in certain areas. The best system depends on the room, expected traffic, subfloor, design and manufacturer’s specification.
Is luxury vinyl tile flooring suitable for kitchens and bathrooms?
Many LVT products are suitable for kitchens and bathrooms because their surfaces are water-resistant or waterproof, durable and easy to maintain. However, LVT flooring does not waterproof the entire room, and water should not be allowed to penetrate around edges, damaged joints or subfloor openings. The flooring, adhesive and preparation system must be suitable for the expected conditions. Standard decorative LVT may not be appropriate for wet rooms, walk-in showers or areas requiring enhanced slip resistance, we would advise non slip safety flooring for this. We recommend the correct product and installation system after assessing how the room will be used.
Can LVT flooring be installed over underfloor heating?
Many luxury vinyl tile ranges can be installed over compatible underfloor heating systems. The heating must be properly commissioned, evenly controlled and suitable for use with the selected flooring and adhesive. For many Amtico, Karndean and Polyflor products as well as many other brands, the finished floor surface temperature must not exceed 27°C. The system may also need to be switched off before, during and after installation, then returned to its operating temperature gradually. Requirements vary between manufacturers, so we check the technical guidance for the specified LVT, adhesive and underfloor heating system before installation begins.
How long does LVT installation take, and when can the floor be walked on?
Installation time depends on the floor area, subfloor condition, preparation required and chosen design. A straightforward room may be completed relatively quickly, while extensive repairs, moisture-control work, smoothing compounds, herringbone patterns or feature borders require additional time. Preparation materials must be allowed to dry or cure before the LVT is fitted. Glue-down flooring generally needs to remain free from traffic until the adhesive has cured, commonly for at least 24 hours, subject to the manufacturer’s instructions. Some click and loose-lay products may be used sooner once installation is complete.
How durable is LVT flooring, and how should it be cleaned and maintained?
Correctly specified and professionally installed LVT can provide many years of service in homes and busy commercial premises. Durability depends on product quality, wear-layer thickness, traffic levels, subfloor preparation and maintenance. Loose dirt should be removed regularly with a soft brush or suitable vacuum, followed by damp mopping with a manufacturer-approved, pH-neutral cleaner. Spillages should be cleaned promptly, and abrasive products should be avoided. Protective furniture feet and entrance matting can reduce scratching and tracked-in grit. Steam cleaners should only be used when expressly permitted by the flooring manufacturer.
Correctly specified and professionally installed LVT can provide many years of service in homes and busy commercial premises. Its durability is influenced by the wear layer, which protects the decorative design from everyday traffic, scuffs and surface wear. Common LVT wear layers include:
0.3mm: Generally suited to normal residential use
0.55mm: Suitable for busy homes and many commercial environments
0.7mm: Designed for demanding commercial and high-traffic locations
1.0mm: Available within selected premium, heavy-duty LVT ranges
A thicker wear layer does not automatically make every product better. The correct specification depends on expected footfall, room use, maintenance requirements and the manufacturer’s classification
Non Slip Flooring Installation
How much does Non Slip Safety flooring installation cost per m²?
Safety flooring installation costs vary based on the total floor area, product specification, subfloor condition and specialist installation details. Factors such as subfloor repairs, moisture testing, surface damp-proof membranes, smoothing compounds, coved skirting and hot-welded joints affect the total price.
London Flooring Fitters™ conducts detailed site surveys and provides clear, itemised quotations so you understand the exact scope and costs before work begins. Although customers commonly call it "non-slip flooring", the correct industry term is "slip-resistant safety flooring", because no floor can eliminate every risk of slipping under all conditions.
What is safety flooring, and how does it differ from standard commercial vinyl?
Safety flooring is heavy-duty sheet vinyl engineered with slip-resistant particles, such as silicon carbide, quartz or aluminium oxide, incorporated throughout its performance layer. Unlike standard commercial vinyl, safety flooring is designed to provide enhanced traction in conditions involving anticipated contaminants such as water, grease, oil, soap or cleaning residues. The correct product must be selected for the risks present within the intended environment.
Where should safety flooring be installed in commercial and residential properties?
Safety flooring is commonly specified where a risk assessment identifies an increased likelihood of slipping caused by water, grease, other contaminants or frequent exposure to spillages. Common applications include:
Commercial Settings: Commercial kitchens, food preparation areas, healthcare facilities, school washrooms, changing rooms and high-traffic public corridors.
Residential & Care Settings: Adapted bathrooms, level-access wet rooms, utility areas and communal walkways in residential care homes.
What do PTV and R-ratings mean for floor slip resistance?
PTV and R-ratings measure slip potential using entirely different test methodologies:
Pendulum Test Value (PTV): The pendulum test is the preferred method used by the UK Health and Safety Executive (HSE) to assess floor slip potential. A PTV result of 36 or above generally indicates low slip potential under the stated test conditions. Test results should state whether the floor was tested wet or dry, the slider used and any specific contaminant applied.
Ramp Test Ratings (R9–R13): A DIN standard ramp test evaluating performance under oil contamination. In addition, barefoot ramp testing uses Class A, B or C, with Class C representing the highest classification within the barefoot ramp test.
Because these metrics evaluate performance under different conditions, product specifications should be chosen based on the precise risks of your space.
Which safety flooring is suitable for wet rooms, care home bathrooms and walk-in showers?
Flooring for wet areas must be engineered for expected moisture exposure and barefoot or shod traction. Suitable options may include Altro Aquarius, Polyflor Polysafe Hydro and selected Tarkett wet-room products, such as Safetred Serenity or Granit Multisafe. The correct product must be selected according to whether users will be barefoot, wearing shoes or exposed to contaminants such as soap and shampoo. Installation may require correctly formed falls, compatible drainage connections, suitable waterproofing details and secure wall-to-floor junctions, depending on the wet-room system and project specification.
When do Altro, Polyflor Polysafe and Tarkett Safetred floors require hot-welded seams and cap-and-cove installation?
Hot-welded seams and formed coved skirting are specified based on environmental risks, hygiene standards, project specifications and manufacturer instructions:
Hot-Welded Seams: Correctly grooved and hot-welded seams create an impervious joint between adjacent sheets using a matching vinyl weld rod. Welding is commonly specified where hygiene, frequent wet cleaning or moisture exposure requires a continuous finish.
Cap-and-Cove Installation: Forming the safety flooring up the wall, commonly to approximately 100mm, using a cove former and suitable finishing detail creates a radiused, easily cleaned wall-to-floor junction. This detail is widely specified in commercial kitchens, healthcare environments and wet rooms.
What subfloor preparation is required before installing safety vinyl flooring?
Specialist safety vinyl requires a smooth, sound, clean and dry base to ensure proper adhesion and long-term performance. Depending on the site survey, preparation may include:
Substrate Preparation: Installing flooring-grade plywood over timber subfloors, repairing surface defects and applying a compatible smoothing compound to ensure an even finish.
Moisture Testing & Control: Measuring relative humidity (RH) within concrete or screeded floors. Where moisture readings exceed the limit permitted by the selected flooring and adhesive system, a compatible surface damp-proof membrane (DPM) may be required
How should non-slip safety flooring be cleaned and maintained to preserve slip resistance?
To maintain slip resistance over time, safety flooring must be cleaned regularly using appropriate commercial methods:
Routine Maintenance: Sweep or vacuum loose debris, then mop using a neutral or alkaline cleaner approved for the selected safety-flooring product at the recommended dilution rate.
Avoiding Film-Forming Cleaners: Where maximum slip resistance must be maintained, avoid metallised polishes, waxes and film-forming products unless expressly approved within the manufacturer’s maintenance instructions.
Periodic Deep Cleaning: Mechanical scrubbing with a suitable cleaning pad or cylindrical brush helps loosen ingrained grease, dirt and contaminants in demanding commercial environments.
Contract Flooring Services
What does a commercial flooring contractor do?
A commercial flooring contractor surveys, specifies, prepares and installs floor coverings for workplaces, public buildings and commercial premises. This can include subfloor assessment, moisture testing, uplift, repairs, smoothing compounds, damp-proof membranes and the installation of LVT, carpet tiles, anti-slip flooring, rubber, linoleum and entrance matting.
London Flooring Fitters™ manages projects from initial survey to handover, with work planned around site conditions, manufacturer guidance and relevant UK flooring standards.
Can commercial flooring be installed out of hours or during weekends?
Yes, where practical and agreed in advance, commercial flooring can often be scheduled during evenings, weekends or quieter operating periods. For occupied buildings such as offices, shops, schools, healthcare settings and hospitality venues, phased installation can help reduce disruption. The best programme depends on access, preparation work, drying times, floor area, product type and when each zone needs to return to use.
How much does commercial flooring installation cost per m²?
Commercial flooring costs depend on the product selected, floor area, subfloor condition, preparation requirements, access and programme constraints. Carpet tiles, LVT, safety vinyl, rubber, and sheet vinyl all carry different material and fitting costs. Uplift, adhesive residue removal, plywood, moisture control, smoothing compounds and detailed cutting can also affect the price. We provide clear, itemised quotations after carrying out a site assessment.
What slip resistance is needed for commercial flooring?
Slip resistance depends on the environment, contamination risk, footwear, cleaning routine and how the space is used. In the UK, Pendulum Test Value, often shortened to PTV, is widely used to assess slip potential, with 36+ commonly recognised as low slip potential in many conditions. R-ratings can also appear in manufacturer data, but they are a different test method. We recommend products according to the actual slip risks of each area.
Which flooring system is best for different commercial spaces?
The best flooring system depends on foot traffic, hygiene requirements, acoustic needs, appearance, maintenance and budget. Offices often suit carpet tiles or luxury vinyl tiles (LVT), while healthcare, education, kitchens and washrooms may require sheet vinyl, safety flooring, welded seams or coved finishes. Entrances benefit from barrier matting to reduce tracked-in dirt and moisture. We help clients match the floor covering to the building, not just the design preference.
Why is subfloor preparation critical for contract flooring?
Subfloor preparation strongly affects the appearance, adhesion and long-term performance of commercial flooring. Weak surfaces, moisture, contamination, cracks, movement, laitance, adhesive residues and surface variation can all compromise the finished installation. Preparation may include uplift, repairs, primers, flooring-grade plywood, smoothing compounds or compatible damp-proof membranes. A properly assessed substrate helps reduce avoidable failures and supports a more professional finish.
Why is subfloor moisture testing necessary before commercial installation?
Concrete and screeded floors can appear dry at the surface while still holding moisture internally. Where required, moisture testing helps determine whether the substrate is suitable for the proposed adhesive, preparation system and floor covering. If readings exceed the permitted limits for the selected system, further drying or a compatible surface damp-proof membrane may be recommended before bonded flooring is installed.
How long does a commercial flooring project take?
Timescales depend on project size, access, product type, uplift, subfloor preparation, moisture control and drying or curing periods. A straightforward carpet tile installation may be completed quickly, while sheet vinyl flooring rolls, safety flooring, DPMs, smoothing compounds or multi-area projects can require a longer programme. We explain likely timescales after survey, including access, protection, cleaning and handover requirements.
Carpet Tiles Installation
How much does carpet tile fitting cost per metre?
The cost of carpet tile installation depends on the project size, carpet tile specification, subfloor condition, access and installation complexity. Uplifting existing flooring, removing old adhesive, applying a damp-proof membrane, smoothing the subfloor and completing work outside normal hours may increase the cost. We assess every project individually and provide a clear quotation.
Do carpet tiles need to be glued down?
Most commercial carpet tiles are secured using a pressure-sensitive tackifier, although the correct installation method depends on the carpet tile, backing and manufacturer’s instructions. While spread tackifier is common in large commercial installations, some approved systems use adhesive tabs or self-adhesive backing.
Can carpet tiles be laid directly onto concrete?
Carpet tiles can be installed directly onto concrete provided it is clean, smooth, structurally sound and sufficiently dry. The concrete must be moisture-tested using the appropriate method, with results falling within the limits specified by the carpet tile and adhesive manufacturers. Where moisture readings are too high, an appropriate surface damp-proof membrane may be required. If the surface is uneven, a smoothing compound may also be needed.
Do you need underlay beneath carpet tiles?
Standard carpet tiles normally have their own stable backing and do not require a separate underlay. Installing conventional carpet underlay beneath them can allow movement and cause the joints to open. Where additional comfort or sound reduction is required, cushion-backed or acoustic-rated carpet tiles should be specified instead.
What preparation does the subfloor need before fitting carpet tiles?
Subfloor preparation is critical for secure adhesion and straight joints. The surface must be clean, dry, smooth, structurally sound and free from dust, grease and loose material. Concrete floors require moisture testing and may need a surface damp-proof membrane or smoothing compound. Timber floors may require a suitable flooring-grade plywood overlay, securely fixed and prepared in accordance with the relevant manufacturer’s instructions.
Can carpet tiles be installed over existing flooring?
Carpet tiles may be installed over certain hard surfaces, such as fully bonded vinyl, sealed timber or smooth ceramic tiles, provided the existing surface is secure, clean, level and compatible with the chosen adhesive. Existing carpet, soft underlay, cushioned vinyl and floating floors are generally unsuitable because movement can cause the carpet-tile joints to open.
How long does it take to install carpet tiles?
A small, clear room may be completed in one day, while larger or more complex commercial projects can take several days. The overall programme depends on subfloor preparation, room layout, furniture movement, site access, permitted working hours and whether the installation must be completed in phases.
Are carpet tiles suitable for offices and other high-traffic commercial areas?
Yes. Heavy-contract carpet tiles are designed for demanding environments such as offices, schools, universities, shops and communal areas. Products intended for heavy commercial use should carry an appropriate classification, such as EN 1307 Class 33. Individual damaged or stained tiles can usually be lifted and replaced without renewing the entire floor. Carpet tiles are also available with tested castor-chair and acoustic performance ratings to suit specific commercial requirements.
Vinyl Flooring Installation
How much does vinyl flooring installation cost per m²?
Vinyl flooring costs depend on the product specification, room size, subfloor condition, installation method and amount of detailed cutting required. Uplifting old flooring, removing adhesive, installing flooring-grade plywood, applying a damp-proof membrane or using suitable smoothing compounds will affect the quotation. We survey each project individually and provide a clear, itemised price rather than an unreliable standard rate.
Can sheet vinyl be installed directly over concrete?
Yes, provided the concrete substrate is sound, sufficiently flat, clean and suitable for bonding in accordance with the selected manufacturer’s instructions. Moisture testing should be undertaken where required. If excessive moisture, contamination, cracks or surface irregularities are identified, subfloor preparation may include repairs, a compatible surface damp-proof membrane and flooring-grade smoothing compounds before installation.
Does vinyl flooring need underlay?
Traditional sheet vinyl does not normally require a separate underlay. Instead, it is installed directly onto a properly prepared substrate using the method specified for that particular product. While some cushioned vinyl includes an integrated acoustic or comfort backing, this is built into the flooring itself. Subfloor condition and the manufacturer’s instructions dictate the correct fitting system.
Does sheet vinyl need to be glued down?
Not always. The required fitting method depends on the vinyl product, room size, expected traffic and manufacturer’s instructions. Certain domestic sheet vinyl products can be loose-laid or perimeter-fixed in smaller rooms where permitted by the manufacturer, whereas commercial sheet vinyl and larger installations are generally fully bonded using compatible adhesives to provide secure, dependable installation.
Is vinyl flooring waterproof?
Vinyl flooring is generally resistant to surface water, making it a practical choice for kitchens, bathrooms and utility rooms. However, a completed installation should not automatically be described as waterproof because moisture may pass through unsealed joins, perimeters or service penetrations. Continuously wet areas require a specialist flooring system confirmed by the manufacturer as suitable for that environment.
What is the difference between vinyl and linoleum?
Vinyl and linoleum are different flooring materials with distinct characteristics. Vinyl flooring is manufactured primarily from PVC and is available in various sheet constructions, colours and printed designs. Linoleum is typically made from materials including linseed oil, resin, wood flour and a jute backing. Each product has different installation, maintenance and performance requirements.
How long does vinyl flooring installation take?
Installation time varies according to room size, layout complexity, site access and the extent of subfloor preparation required. Depending on the product and site conditions, a straightforward domestic installation onto a prepared substrate may be completed in one day. Moisture treatments, repairs, plywood overlays and smoothing compounds require additional application, drying or curing time before fitting can begin.
How should vinyl flooring be cleaned and maintained?
Remove loose grit, dust and debris regularly, then clean the floor using methods and products recommended by the flooring manufacturer. Avoid aggressive chemicals, excessive water and abrasive equipment unless specifically permitted for the product. Newly installed vinyl should not be wet-cleaned until the adhesive has developed sufficient strength and the manufacturer’s required waiting period has passed.
Rubber Flooring Installation
How much does rubber flooring installation cost per m²?
Rubber flooring costs vary according to the product, thickness, project size, installation method and condition of the existing subfloor. Sheet rubber, studded tiles, interlocking gym tiles, stair treads and specialist acoustic products all carry different material and fitting costs. Moisture control, smoothing compounds, flooring-grade plywood, uplift and intricate cutting can increase the quotation. We survey each project and provide a clear, itemised price rather than an unreliable standard rate.
Can rubber flooring be installed directly over concrete?
Yes, rubber flooring can be installed over concrete when the substrate is sound, sufficiently flat, clean and suitable for bonding in accordance with the selected manufacturer’s instructions. Moisture testing should be undertaken where required. If moisture readings are excessive or the surface is unsuitable, preparation may include repairs, a compatible surface damp-proof membrane and flooring-grade smoothing compounds before installation.
Does rubber flooring need to be glued down?
Not always. The correct fitting method depends on the rubber product, room size, traffic and expected loads. Commercial sheet rubber and many standard tiles are fully bonded using compatible adhesives, while products such as Gerflor Powershock use an interlocking system. Installation must follow the selected manufacturer’s instructions.
Are rubber tiles or rubber sheets better?
Neither format is universally better. Rubber sheets create fewer joins and are often selected for larger commercial, educational and healthcare interiors. Tiles simplify handling, offer modular design possibilities and may make localised replacement more practical, depending on the installation method. Thick interlocking rubber tiles are generally better suited to high-impact gym and free-weight areas.
Is rubber flooring suitable for gyms and heavy weights?
Yes, provided the product and thickness are matched to the activity. Cardio areas, free-weight zones and deadlift spaces require different levels of impact absorption, acoustic damping and indentation resistance. Products such as Gerflor Powershock 300 are designed for heavy fitness applications, while standard commercial rubber sheet may not provide sufficient protection beneath dropped weights.
Does rubber flooring reduce noise?
Rubber flooring can help reduce impact sound, although performance varies by product thickness, density, backing and building construction. Where acoustics are important, we compare manufacturer-published test data, including impact-sound reduction values where available. The flooring should be selected against the actual source of noise because footsteps, rolling traffic and dropped gym equipment create different acoustic demands.
Is rubber flooring waterproof and slip-resistant?
Rubber flooring can offer good resistance to surface moisture, but the completed installation should not automatically be described as waterproof. Water may penetrate unsealed joins, perimeters and service penetrations. Slip resistance also varies by product, texture, contamination and maintenance. Wet or splash-prone areas require a flooring system confirmed by the manufacturer as suitable for that environment, together with appropriate joint and perimeter detailing.
Non Slip Flooring may also be beneficial to check out with brands like Altro and Polyflor being water resistant.
How do you clean and maintain rubber flooring?
Remove loose grit, dust and debris regularly before cleaning with methods and products recommended by the flooring manufacturer. Avoid aggressive chemicals, excessive concentrations and abrasive equipment unless specifically approved for the selected product. Newly installed flooring should not be wet-cleaned until the adhesive has developed sufficient strength. Required waiting periods and maintenance procedures vary between systems.
Subfloor Preparation
What is subfloor preparation, and why is it important?
Subfloor preparation is the process of inspecting, treating and preparing a concrete, sand-and-cement, calcium sulphate or timber substrate so it is suitable for receiving a new floor covering. It can include moisture testing, repairs, surface cleaning, flooring-grade plywood, priming, damp-proof membranes and smoothing compounds. Proper preparation supports adhesion, appearance and long-term performance. Recognised British Standards and manufacturer technical guidance set out recommendations for ensuring substrates are suitably sound, smooth and dry before flooring is installed.
How much does subfloor preparation cost per m²?
Subfloor preparation costs depend on the substrate material, total area, surface condition and technical requirements. Applying a primer and suitable flooring-grade smoothing compound will generally cost less than extensive uplift, mechanical preparation, repairs, plywood installation or a surface damp-proof membrane. Application depth, site access and drying times can also affect labour costs. We inspect every project individually and provide a clear, itemised quotation because an accurate universal price cannot be given before assessment.
How do I know whether my subfloor needs smoothing or levelling?
A subfloor may require preparation if it contains dips, ridges, cracks, weak areas, pronounced board joints or changes in height. In flooring terminology, “level” and “flat” do not mean exactly the same thing: a substrate may not need to be level relative to gravity, but it must be sufficiently flat for the proposed covering. We assess surface variation against the flooring manufacturer’s requirements before specifying repairs or smoothing compounds.
Does every concrete subfloor need a damp-proof membrane?
No. A surface damp-proof membrane should be specified according to moisture-test results, substrate construction, site conditions and the requirements of the proposed flooring system. Concrete may appear dry while retaining moisture internally, making visual inspection insufficient. Where readings exceed the permitted limit for the selected system, the appropriate response may involve further drying or the installation of a compatible surface damp-proof membrane before bonded flooring is fitted.
How is moisture tested in a concrete or screeded subfloor?
Where required, the moisture condition of concrete and screeded substrates should be assessed using an appropriate test method. A calibrated surface hygrometer is commonly used to measure the relative humidity of confined air in equilibrium with the subfloor, while electronic meters can assist with preliminary investigation. Results must be interpreted against the requirements of the selected preparation materials, adhesive and finished floor covering.
Can smoothing compound be applied over timber floors?
Yes, but only when the timber base and selected preparation products are suitable. Boards should be assessed for damage, movement, deflection, moisture and secure fixing. Preparation may include refixing, flooring-grade plywood, an appropriate primer, reinforcement or a flexible smoothing self levelling compound approved for timber. Panel thickness and fixing requirements should be determined from the floor construction and complete flooring specification.
Can new flooring be installed over old adhesive residue?
Sometimes, but the residue must first be identified and assessed for bond strength, contamination and compatibility. Loose, weak or unsuitable material may require removal, while certain firmly bonded residues can sometimes be treated using a manufacturer-approved isolation or preparation system. Suspected asbestos-containing tiles or adhesives must not be sanded, ground or otherwise disturbed without appropriate specialist assessment and controls.
How long does smoothing, latex or self-levelling compound take to dry?
Drying time varies by product formulation, application thickness, substrate, temperature, relative humidity and ventilation. Some rapid-setting compounds can accept foot traffic and floor coverings within several hours, while other products or deeper applications require longer. Walking time is not equivalent to readiness for flooring installation. Always follow the manufacturer's technical data sheet rather than assuming a universal waiting period.
Can smoothing compound be applied over underfloor heating?
Yes, provided the heating construction, primer, smoothing compound, adhesive and floor covering are approved for use together. The heating system should be commissioned and operated according to the project specification and relevant manufacturers’ instructions. Required shutdown periods, application temperatures and recommissioning procedures vary between systems, so the heating must be returned to service gradually and in accordance with the specified guidance.
Flooring Contractors London
What should I look for when choosing flooring contractors in London?
Look for flooring contractors with proven installation experience, clear reviews, suitable insurance, product knowledge and proper subfloor preparation standards. A good contractor should explain the best flooring options for your property, check moisture and surface condition where required, provide a clear quotation and advise on realistic timescales before work begins.
Do flooring contractors supply and fit the flooring?
Yes, many flooring contractors can supply and fit flooring, although some clients prefer to source their own materials. London Flooring Fitters™ can supply and install, or we can advise on suitable products and installation methods for LVT, carpet tiles, sheet vinyl, safety flooring, rubber, linoleum and subfloor preparation, helping avoid poor product choices or incompatible materials.
How much do flooring contractors in London charge?
Flooring costs depend on the product, floor area, subfloor condition, preparation work, access, layout detail and whether old flooring needs removing. LVT, carpet tiles, vinyl, safety flooring and rubber all vary in price. A proper site assessment gives a more accurate quotation than a rough square metre rate.
Can flooring contractors work in homes as well as businesses?
Yes. Professional flooring contractors can work in domestic homes, rental properties, offices, shops, hotels, schools, healthcare settings and hospitality venues. The right flooring system depends on how the space is used, expected foot traffic, cleaning requirements, design preference and whether the project needs to be completed around people using the building.
Why is subfloor preparation important before new flooring is fitted?
Most flooring failures start beneath the finished floor. Unevenness, moisture, movement, contamination, weak surfaces or old adhesive residue can affect appearance, adhesion and long-term performance. Correct preparation may include repairs, plywood, primers, smoothing compounds or damp-proof membranes, depending on the floor covering and site conditions.
Do I need moisture testing before fitting LVT or vinyl flooring?
Moisture testing may be needed before installing bonded flooring over concrete or screed. A floor can look dry but still contain moisture below the surface. If moisture levels are too high for the chosen system, the contractor may recommend further drying time or a compatible damp-proof membrane before installation.
How long does flooring installation usually take?
A small domestic room or simple carpet tile area may be completed quickly, while LVT, sheet vinyl, safety flooring, subfloor preparation or larger multi-room projects can take longer. Timescales depend on uplift, preparation, drying times, layout complexity and access. A good contractor should explain the programme clearly before starting.
Can flooring contractors move furniture or remove old flooring?
Many flooring contractors can include uplift, disposal and light furniture movement within the quotation, but this should be agreed before work begins. Heavy items, appliances, fitted furniture, stock, desks or specialist equipment may need separate planning so the installation can be completed safely and without unnecessary delays.
What flooring is best for high-traffic areas?
High-traffic areas usually need flooring selected for durability, cleaning, slip risk and maintenance. LVT, carpet tiles, safety vinyl, rubber flooring and entrance matting can all work well in the right setting. The best choice depends on whether the area is domestic, commercial, wet, dry, public-facing or heavily used daily.
Do professional flooring contractors guarantee their work?
Many reputable flooring contractors offer workmanship guarantees, but terms vary. Product warranties are usually provided by the manufacturer and depend on correct installation, site conditions and maintenance.
Commercial installations by London Flooring Fitters™ are supported by our 1-Year Commercial Guarantee, subject to stated terms and exclusions.
Amtico flooring
How much does Amtico flooring installation cost?
Amtico flooring installation costs depend on the chosen range, floor area, laying pattern, subfloor condition and preparation required. Herringbone, parquet, borders, feature strips, uplift, plywood, smoothing compounds or moisture control can affect the final price. We provide clear quotations after assessing the floor properly.
Do you supply and fit Amtico flooring?
Yes, London Flooring Fitters™ can provide Amtico supply and fit services. We can advise on suitable Amtico ranges, colours, laying patterns and finishes, then install the floor with correct preparation, compatible adhesives and careful finishing.
Does Amtico need subfloor preparation?
Yes, Amtico usually needs a smooth, stable and suitably prepared subfloor. Unevenness, moisture, cracks, movement or old adhesive residue can affect the finished result. Preparation may include smoothing compound, flooring-grade plywood, primers, repairs or a damp-proof membrane where required.
Can Amtico be fitted in kitchens and bathrooms?
Amtico can be suitable for kitchens and bathrooms when the correct product, preparation and installation method are used. The area should be assessed for moisture risk, movement, cleaning requirements and manufacturer guidance before fitting begins.
Is Amtico suitable for commercial flooring?
Amtico can be suitable for many commercial interiors, including offices, shops, hotels, receptions, showrooms, restaurants and hospitality spaces. The correct range should be selected around foot traffic, cleaning routines, furniture movement, maintenance and design requirements.
Can Amtico be fitted over underfloor heating?
Amtico may be suitable over underfloor heating where the heating system, subfloor, temperature limits and installation method meet the relevant product guidance. The system should be properly commissioned before flooring is installed.
How long does Amtico take to install?
Timescales depend on the floor area, subfloor condition, preparation work, laying pattern and drying times. Straight plank installations are usually quicker than herringbone, parquet, borders or feature-strip designs. We explain the expected programme clearly after assessing the project.
Do you guarantee Amtico installation?
Qualifying Amtico installations may be supported by our lifetime installation guarantee, subject to stated terms and exclusions. Amtico product warranties remain separate and depend on the selected product, site conditions, correct use and maintenance.
Karndean flooring
How much does Karndean flooring installation cost?
Karndean installation costs depend on the selected range, such as Knight Tile or Art Select, floor area, layout pattern, subfloor condition and preparation requirements like plywood or smoothing compound. We provide clear, itemised quotations following a site survey.
Do you supply and fit Karndean flooring?
Yes, London Flooring Fitters™ provides a complete Karndean supply and fit service. We assist with product selection, subfloor preparation, compatible adhesives, professional installation and final handover across residential and commercial sites.
Is subfloor preparation necessary for Karndean LVT?
Yes. Karndean usually needs a smooth, stable and suitably prepared base because imperfections in the subfloor can affect the finished appearance over time. Concrete subfloors may require smoothing compound, while timber floors may require flooring-grade plywood, depending on site conditions and manufacturer guidance.
Can Karndean be fitted in kitchens and bathrooms?
Karndean can be well suited to kitchens, bathrooms and utility areas when the correct product, adhesive, subfloor preparation and finishing method are used. The area should be assessed for moisture risk, movement, cleaning requirements and manufacturer guidance before fitting begins.
Can Karndean be installed over underfloor heating?
Karndean may be suitable over underfloor heating where the heating system, subfloor, temperature limits and installation method meet the relevant manufacturer guidance. The system should be properly commissioned before flooring is installed, with temperature changes managed carefully after fitting.
What is the difference between Karndean gluedown, LooseLay and Korlok?
Karndean Gluedown is fixed directly to a prepared subfloor and is often chosen for herringbone, borders and detailed layouts. LooseLay uses a friction-backed design for faster installation and easier individual replacement. Korlok is a rigid core click-lock format with acoustic backing, often used where quick installation is needed.
Is Karndean suitable for commercial properties?
Karndean can be suitable for many commercial interiors, including offices, shops, showrooms, hotels, restaurants, bars and hospitality spaces. The correct range should be selected around foot traffic, cleaning routines, furniture movement, maintenance expectations and design requirements, with subfloor preparation assessed before installation.
How long does Karndean flooring take to fit?
Timescales depend on the floor area, subfloor condition, preparation work, drying times and laying pattern. Straight plank Karndean is usually quicker than herringbone, parquet, borders or design-strip layouts. We explain the expected programme after assessing the project, including preparation, fitting and handover requirements.
Polyflor flooring
Is Polyflor as good as Amtico or Karndean?
Polyflor is a highly respected British flooring manufacturer offering product specifications that compare closely with Amtico and Karndean, depending on the specific ranges being compared. Polyflor provides a broad choice of residential and heavy-duty commercial options including protective polyurethane reinforcement (PUR) surface treatments and wear layers that vary by collection typically at a very competitive price point per square metre.
What is the difference between Polyflor Camaro and Camaro Rigid Core?
Standard Polyflor Camaro is a traditional glue-down (dryback) Luxury Vinyl Tile (LVT) that requires full adhesion to a smooth, meticulously prepared subfloor. Camaro Rigid Core is an interlocking click-system LVT constructed with a rigid SPC core and an integral 1mm IXPE acoustic backing (achieving 18dB impact sound reduction). Its rigid construction makes it more tolerant of certain minor subfloor variations than glue-down LVT, though the base must still meet Polyflor's requirements for flatness, dryness, and stability.
Does Polyflor LVT need underlay?
It depends entirely on the product range selected. Glue-down LVT (such as standard Camaro or Affinity) adheres directly to a prepared base and does not use an underlay. Traditional click-system ranges (like Camaro Loc) require a specialised high-compressive-strength underlay, such as Polyflor’s Vinyl Loc. By contrast, click ranges like Camaro Rigid Core feature a built-in 1mm IXPE acoustic underlay, eliminating the need for a separate underlayment layer.
Can Polyflor flooring be used with underfloor heating?
Yes. Many Polyflor LVT and sheet vinyl ranges are compatible with underfloor heating, subject to the requirements of the individual product, adhesive system, and heating controls. Where specified, the floor surface temperature must not exceed 27°C. The heating system should be commissioned, controlled, and brought back to operational temperature gradually in accordance with Polyflor's specific installation guidelines.
Can Polyflor be installed over existing tiles or flooring?
Existing floating floor coverings, such as laminate, are generally removed before installing Polyflor because they do not provide the fixed, stable substrate required for a bonded installation. Existing ceramic or quarry tiles may remain if they are sound, fully bonded, structurally stable, and free of subfloor damp issues. However, grout lines and surface textures must be primed and covered with a suitable latex levelling or smoothing compound first to prevent telegraphing (subfloor joint show-through) on the new vinyl surface.
Which Polyflor flooring is best for wet rooms and bathrooms?
While standard Polyflor LVT is water-resistant and suitable for domestic bathrooms, dedicated safety flooring is recommended for wet rooms, walk-in commercial showers, and continually wet areas. Specialist ranges like Polysafe Hydro and Polysafe Quattro conform to EN 13845 safety standards and feature embedded aggregates to ensure sustained slip-resistant performance. Depending on the range, they achieve a low slip potential of ≥36 PTV (Pendulum Test Value) in wet conditions, with specific options engineered for barefoot or shod use in continuously wet environments.
What subfloor preparation is required before installing Polyflor?
Proper subfloor preparation is essential for a long-lasting, smooth finish. The substrate must be sound, clean, smooth, dry, and sufficiently flat for the chosen product. Concrete and screeded bases typically require moisture testing (hygrometer testing for relative humidity), a surface damp-proof membrane where necessary, and an appropriate smoothing compound. Timber floors generally require overlaying with an approved flooring-grade plywood or specialised board system. Because requirements vary by substrate condition, product, and adhesive system, subfloors should be professionally assessed before fitting.
How do you clean and maintain Polyflor flooring?
Daily maintenance involves sweeping or vacuuming away loose grit, followed by damp-mopping with warm water and a neutral pH floor cleaner. Avoid harsh caustic chemicals, bleach, or abrasive scrubbers, which degrade the protective surface finish. Cleaning requirements vary by range: steam cleaning should not be used unless specifically permitted within the maintenance guidance for the selected range, though certain commercial safety products (such as Polysafe Quattro PUR) do permit periodic steam cleaning.
How much does Polyflor flooring cost per m² to supply and install?
There is no single fixed price per m² for Polyflor flooring because total project costs depend on the specific range selected, total room area, laying pattern, existing subfloor condition, and the level of surface preparation required. A straightforward LVT installation over a flat, pre-prepared base will naturally cost less than a commercial safety flooring project requiring uplift of old materials, moisture control systems, smoothing compounds, hot welded seams, or cap-and-cove detailing. We assess each site individually to provide an accurate, itemised quotation tailored to your project.
Altro flooring
How much does Altro flooring cost per square metre to install?
Altro flooring installation costs depend on the selected range, floor area, subfloor condition, access, preparation and whether hot-welded seams or cap-and-cove skirting are required. Commercial kitchens, wet rooms and healthcare areas often need more detailed preparation and finishing than simple flat-lay areas. We provide clear, itemised quotations after assessing the site.
Can Altro safety flooring be installed over existing tiles or timber floors?
Altro flooring may be installed over some existing substrates, but the base must be assessed first. The surface needs to be suitably clean, dry, stable, smooth and compatible with the chosen preparation system. Timber floors may require flooring-grade plywood, while concrete or tiled areas may need mechanical preparation, primers and smoothing compounds.
What is the difference between standard vinyl and Altro safety flooring?
Standard decorative vinyl is usually chosen mainly for appearance and general use. Altro safety flooring is designed for environments where slip resistance, cleanability and durability are more important, such as kitchens, wet rooms, washrooms, healthcare settings and service areas. Product choice should be based on site use, contaminants, cleaning routines and slip risk.
How long does Altro safety flooring last?
Altro flooring can provide long service life when the correct product is selected, the subfloor is prepared properly and the floor is maintained in line with manufacturer guidance. Lifespan depends on foot traffic, cleaning routines, installation quality, moisture control, product range and how the area is used.
What slip resistance ratings do Altro floors achieve?
Altro safety flooring ranges are available with different slip resistance ratings, including products designed around PTV and R-rating performance. The correct range should be selected according to the environment, footwear, contaminants, cleaning routine and specification. Commercial kitchens, wet rooms and washrooms may require higher slip-resistant products than dry general-use areas.
Do you need to hot-weld seams on Altro flooring?
Hot-welded seams are often required for Altro sheet flooring in commercial kitchens, wet rooms, healthcare settings, washrooms and other areas where cleanability and moisture control matter. Welding helps create a stronger, more cleanable joint between sheets, but the exact requirement depends on the product, area and specification.
What is cap and cove skirting, and why is it used with Altro?
Cap-and-cove flooring (skirting edges) is where the sheet vinyl is formed up the wall using a cove former and finished with a capping strip. This helps reduce dirt traps at the floor-to-wall junction and supports easier cleaning in wet rooms, commercial kitchens, healthcare areas, washrooms and service spaces.
How do you clean and maintain Altro safety flooring?
Altro safety flooring should be cleaned and maintained in line with the guidance for the specific product range and environment. Regular maintenance typically involves removing loose debris, using a suitable manufacturer-recommended cleaner and agitating the surface to lift ingrained soil from the slip-resistant texture.
Products such as Altro Clean 44 may be recommended for certain Altro floors, depending on the area and type of soiling. Using unsuitable cleaning chemicals, applying floor polishes or neglecting regular cleaning routines can affect both the appearance and slip performance of the floor.
Which Altro range is best for commercial kitchens and wet rooms?
The best Altro range depends on the level of slip risk, contaminants, cleaning routine and whether users are barefoot or wearing footwear. Altro Stronghold is commonly specified for demanding kitchen environments, while ranges such as Altro Aquarius or Altro Pisces may be considered for wet and barefoot areas, subject to specification.
How quickly can a room be used after Altro flooring is fitted?
Return-to-use times depend on the adhesive, subfloor, temperature, humidity, fitting method and manufacturer guidance. Light access may be possible after an initial curing period, but heavy kitchen equipment, wheeled traffic or intensive cleaning often needs longer. We explain access and aftercare guidance clearly before handover.
Other flooring brands
Which flooring brands do you install?
We install products from a wide range of recognised manufacturers. Alongside Amtico, Karndean, Polyflor and Altro, we work with brands including Interface, Harvey Maria, The Colour Flooring Company, PlusFloor, Forbo and Tarkett. If your specified manufacturer isn't listed, contact us with the product details.
Can you supply the flooring as well as install it?
Depending on the manufacturer and product, we can provide complete supply-and-fit services or installation-only options.
Can you install flooring I have already purchased?
In many cases, yes. We can review the selected product and discuss its installation requirements before work begins. Customer supplied flooring should be complete, undamaged and stored in accordance with the manufacturer's requirements.
Subfloor preparation will also need to be assessed before installation.
Which flooring manufacturer is best for commercial premises?
There isn't one manufacturer that is best for every commercial project. The appropriate product depends on the environment, expected traffic, design, maintenance requirements, required performance and budget. We can help compare suitable products from different manufacturers based on the requirements of your project.
Do you install Interface carpet tiles?
Yes. We provide professional Interface carpet tile installation for offices and commercial spaces across London and the South East, including appropriate subfloor preparation and tackifier adhesives.
Do you install Forbo Marmoleum?
Yes.
London Flooring Fitters™ provides subfloor preparation and fitting for Forbo Marmoleum across commercial, public-sector and residential projects, including hot-welded seams where specified.
Can you install a flooring brand not listed on your website?
In many cases, yes. We work with products from a broad range of flooring manufacturers. Send us the manufacturer, product details and approximate floor area and our team can advise on the installation requirements for your project.
Working with us
Is the work self-employed or PAYE?
All positions are on a self-employed subcontract basis. You manage your own tax and National Insurance status as an independent trade contractor.
How often are subcontractors paid?
We operate a competitive weekly payment schedule for completed and approved work, in line with agreed subcontract terms.
Do I need a CSCS card?
A valid CSCS card is required for relevant commercial and construction-site projects. Some residential projects may not require one.
Do I need my own van and tools?
Yes. All subcontractors are expected to have their own reliable transport, full trade tool kit, and standard installation equipment.
What flooring experience do you require?
We require a minimum of 3 years’ professional flooring installation experience, with high standards of workmanship and a good understanding of subfloor preparation.
Can fitting teams apply?
Yes. We welcome applications from both individual floor layers and established multi-person fitting teams.
Which areas of London do you cover?
We operate across Greater London (North, South, East, West, and Central) along with select commercial projects in the Home Counties such as Essex, Kent and Surrey.
Got Questions? We Have Answers.
Find quick answers to our most common questions about flooring, installation and our services.
Do you provide free site surveys and quotations?
Yes. We provide free site surveys and tailored quotations for residential and commercial flooring projects across London and the South East. Simply share your approximate floor area, plans, photographs or project details with our team to get started.
Do you supply the flooring as well as install it?
Yes. We offer supply-and-installation services for leading flooring brands including Amtico, Karndean, Polyflor and Altro. If you have already purchased your flooring, fit-only options can also be discussed depending on the project.
Which areas do you cover?
We provide flooring installation across all London boroughs, as well as Surrey, Kent, Essex and the wider South East.
Can you handle subfloor preparation and old flooring removal?
Yes. We can uplift and dispose of existing floor coverings and prepare the subfloor before installation. Depending on the substrate and site conditions, preparation may include plywood overlays, smoothing compounds and appropriate moisture-control systems.
Do you work with commercial businesses as well as homeowners?
Yes. We undertake residential flooring installations as well as commercial projects for offices, retail, healthcare, education, hospitality and other business environments.
Can commercial flooring be installed outside normal working hours?
Yes. Where project conditions allow, we can arrange evening, weekend or phased installations around your operational requirements to help minimise disruption to your business.
Let's Discuss Your Project
Tell us about your project and we'll provide a free, no-obligation quote. Prefer to talk? Call 07984 040976.
